Effective Date: November 7, 2026
This policy explains delivery for orders placed with Chahine Sportswear II Corporation.
Delivery Area And Shipping Cost
We ship to eligible addresses in the United States. Standard shipping is free, with no minimum order value. We do not currently offer international delivery. The delivery address must be serviceable by UPS; P.O. boxes and APO/FPO/DPO addresses are not supported.
Processing Time And Order Cutoff
Order processing takes 1–3 business days. Our daily cutoff is 2:00 PM Eastern Time (New York, EST/EDT). Orders received after the cutoff, on weekends or on U.S. public holidays begin processing on the next business day. Processing includes confirming the order and preparing it for dispatch.
Delivery Partner And Transit Time
Our delivery partner is UPS. Estimated transit time is 3–5 business days after dispatch. Allow approximately 4–8 business days for processing and transit combined, counted from when processing begins. These are estimates; weather, carrier disruptions, holidays and address issues can cause delays. We will assist you with delayed shipments.
For processing, transit and refunds, business days mean Monday through Friday, excluding U.S. public holidays. Customer service opening hours are listed below.
Order Cancellation
To cancel an order before it has shipped, contact us immediately with your order number. If the order has not shipped, we will cancel it without an additional handling fee and issue a full refund to the original payment method. Once an order has shipped, please follow our Refunds & Returns Policy.
Tracking Your Order
After dispatch, we send a shipping confirmation email with your tracking number. Use it on UPS Tracking or visit our Track Order page. Tracking may take time to show the first carrier scan. If you have not received tracking information within 3 business days of order confirmation, or tracking stops updating, contact us.
Address Problems And Delivery Issues
Review your address before completing checkout and contact us immediately if it needs correction. Changes may not be possible after dispatch. If a parcel arrives damaged, is marked delivered but cannot be found, or appears lost, contact us with your order number so we can investigate with the carrier and arrange an appropriate resolution. We will explain any proposed charges before asking you to agree to them.
Contact Us
Store Name: Chahine Sportswear II Corporation
Address: 46 W 28th St, New York, NY 10001, United States
Phone: +1 (212) 686-5822
Email: info@chahinesportswear.com
Opening Hours:
Monday–Saturday: 7:30 AM–6:00 PM
Sunday: 7:30 AM–3:00 PM
Eastern Time (New York, EST/EDT). Holiday hours may vary.
Response Time: We respond within 24 hours.